Reference

Your Agreement With 341matka Starts Here

These terms and conditions govern every action you take on 341matka — from opening your account and funding it via UPI or Paytm, to placing wagers and requesting…

Account holder agreementUPI & Paytm deposit rulesWithdrawal conditionsJurisdiction-dependent accessPolicy update notice

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What These Terms Cover on 341matka

341matka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using an account on 341matka, you confirm that you have read these terms, that you are legally permitted to participate under the laws of the state or territory where you reside, and that access to the platform is available only where local law

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permits. These terms cover account registration, identity verification, wallet funding through UPI, Paytm, or PhonePe, the wagering rules attached to any promotion, withdrawal processing timelines, and the conditions under which an account may be suspended or closed. Where a conflict arises between a specific game rule
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and these general terms, the game rule takes precedence for that title alone. We may update these terms periodically; continued use of your account after a published change constitutes acceptance of the revised version.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe an action taken on your account does not align with what is written here, our support team can walk you…

Live Chat Connect directly from within your account dashboard. Our team can reference the exact clause you are asking about and clarify how it applies to your account status, deposit method, or withdrawal request in real time.

Email Support Write to us with your account details and the specific section number you wish to dispute or clarify. We log every email query and commit to a written response so you have a record of the outcome for your own reference.

Help Centre Our on-site Help Centre carries annotated versions of frequently questioned clauses — covering UPI deposit holds, identity verification steps, and the conditions that trigger a withdrawal review — so you can look up answers any time.

HOW WE UPHOLD TERMS

Account Security and Data Handling Practices

Knowing who manages your data and how your account is protected is part of what these terms establish.

Data We Collect

We collect the name, contact details, and payment identifiers you provide at registration. Payment data tied to UPI, Paytm, or PhonePe is processed through encrypted channels and is never stored as plain text on our servers.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand how pages are navigated. You can manage cookie preferences in your browser settings; disabling analytics cookies does not affect your ability to log in or deposit.

Account Security

Each account is protected by password authentication and optional two-step verification. If we detect a login attempt from an unrecognised device, we send an alert to the registered email before allowing access to proceed.

Data Retention

We retain your account and transaction records for the period required by the applicable financial regulations of the jurisdiction in which the transaction was processed. Requests to delete non-mandatory data can be submitted via email to our support address.

Who to Contact for Data Requests

For any request to access, correct, or remove personal data held on your account, email our data team directly. We acknowledge requests within 72 hours and aim to resolve them within 30 days, subject to verification of your identity.

How to Request Changes

Account details such as your registered mobile number or linked Paytm address can be updated through the account settings page. Changes to your registered name require identity documents and are processed manually, typically within two working days.

Common Questions About Our Terms

These answers address the clauses that account holders ask about most frequently. For anything not covered here, contact support directly and quote the relevant section number.

Access depends on the laws of the state or territory where you are located. We make the platform available where local law permits. It is your responsibility to confirm that participation is lawful in your specific region before opening an account.

Transaction records and identity documents are retained for the period mandated by applicable regulations. Non-mandatory profile data can be deleted on request via a written email to our support team after account closure is confirmed.

Contact us via live chat or email, quoting the clause number. We will explain the reasoning behind the clause and, where a genuine error or ambiguity exists, escalate the matter to our compliance team for a formal written response within five working days.

The core terms remain the same across all deposit methods. Certain processing timelines differ — UPI and PhonePe transfers typically clear within one to two minutes, while some Paytm wallet credits may take slightly longer depending on the issuing bank.

Yes. When we update these terms, we display a notice on your account dashboard at next login and send an alert to your registered email. Continued use of your account after that notice constitutes acceptance of the revised terms.

Log into account settings for minor corrections such as a phone number update. For name changes or identity document corrections, submit a request by email with supporting documents. We aim to process verified corrections within two working days.

Accounts may be suspended if we detect a breach of these terms — including providing false registration details, attempting to manipulate game outcomes, or if a payment dispute is raised against a transaction on your account. We notify you by email before any suspension takes effect where legally permissible.

Your Agreement With 341matka Starts Here

Reach Us About These Terms

Account Security and Data Handling Practices

Data We Collect

Cookie Policy

Account Security

Data Retention

Who to Contact for Data Requests

How to Request Changes

Common Questions About Our Terms

01 Can I access 341matka from any state in India?

02 What happens to my data if I close my account?

03 How do I dispute a clause in the terms I disagree with?

04 Do the terms change when I use UPI versus Paytm or PhonePe?

05 Will I be notified if the terms are updated?

06 How do I request a correction to personal data held on my account?

07 Under what conditions can my account be suspended?

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